Motoring Retailer Support Software
How do you currently obtain consent to process personal data? Your business needs to establish processes to ensure compliance with the provisions of GDPR.
Your customer records should demonstrate:
- Who consented
- When they consented
- What information was supplied at the time
- How they consented
- Where and how to withdraw consent
- There are six classification types of consent. The three most commonly used in motor retailing are personal consent (enquiries of product or services), contractual consent and legitimate interest consent.
Our platform positions the retailer to be able to simply record the customers consent and retain and use the permissions given. This enables you to communicate and provide information to potential customers and existing customers in a compliant process. Customer contact for sales, support and marketing is all handled in a compliant manner.
Training Solutions for your Staff
We provide online learning modules to ensure you can add these essential compliance features to your sales process. We can help train your entire staff about GDPR and possible consequential data processing changes that your business must undergo to avoid serious non-compliance penalties. Our specially designed GDPR Training platform can help your staff Learn practical skills to work smarter and keep pace with technology with content from top industry experts.
With individual access, study material & assessments reports you can monitor and analyse the performance and progress of your staff at all the times.
Generating Free cover vouchers for your customers
Customers appreciate the effort that comes from providing product information which will protect their investment at no cost to them, it helps build loyalty and trust. We provide you with the marketing platform you need to help generate a complimentary product such as Fee gap cover, discounted servicing for the life of the vehicle, and extended warranty/ Guarantee`s. The product partners we support have dedicated teams of professional advisers support you, both at the point of generating the cover, or when a customer is contacted post vehicle sale. Consent from your customers to engage with additional products that can connect them with the UK’s premier vehicle aftermarket products providers. They are independently rated by customer feedback platforms that recognises them as providing great customer savings and five-star service.
Why not contact our friendly professional support team, who will explain how these services can work for you and answer any questions?
Submit us an Enquiry to help us deliver the best solution for your software or training needs.